Frequently Asked Questions
Everything you need to know about our professional training gear and apparel.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
Can I return or exchange my training apparel?
Yes, we accept returns and exchanges on all unworn and unwashed apparel within 30 days of purchase. Please ensure all original tags are still attached.
How do I know which size to order?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own to ensure the best fit for our professional training vests and hoodies.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products durable enough for active dog training?
Absolutely. Our McCann Professional line is specifically designed with high-quality, reinforced fabrics intended to withstand the rigors of active dog training and outdoor environments.
Do you offer bulk discounts for professional dog clubs?
Yes, we offer special pricing for bulk orders of 15 items or more. Please contact our support team directly for a custom quote for your organization.